Application Support Analyst

Job Locations US-NJ-Mount Laurel
ID
2022-1136
Category
Information Technology
Position Type
Regular Full-Time

About Us

Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.

Fieldprint is at the forefront of our industry.   We offer a comprehensive suite of electronic fingerprinting and related services to handle all of the identity management needs of our clients. We design innovative technology that delivers accurate, timely results to our clients. 

 

Our success begins with our diverse team of kind, collaborative professionals who are passionate about the work we deliver. 

Job Description

The Application Support Analyst provides server maintenance & updates and performs routine system tests.  In addition, this role generates and reviews invoices, provides support for internal applications, and runs exception reports. 

Responsibilities

  • Performs server patches and deploys Fieldprint services with server maintenance.
  • Leads routine system updates, including quarterly map updates and a monthly technical documentation export.
  • Completes regression tests and deploys testing.
  • Generates invoices and produces exception reports.
  • Supports internal applications and completes occasional technical writing.

Required Skills

Must be detail oriented.

Ability to use a computer and MS office.

Must be able to maintain confidential information and follow procedures for work processing.

Able to manage multiple tasks or projects.

Education

Bachelor's degree in Information Technology or related course of study and at least one year related experience is preferred. Must complete internal certification training; must complete FBI clearance checks.

Benefits

Fieldprint offers a comprehensive suite of benefits, an environmentally friendly workplace and flexible scheduling to assist employees in managing their lives outside of work.

  • Medical, dental and vision coverage with spouse/family coverage options
  • Competitive salary + Bonus opportunity
  • 401K plan with generous company match
  • Flexible spending accounts
  • Voluntary insurance coverage plans (life, disability, etc.)
  • Paid time off
  • Casual dress code
  • Flexible work schedules
  • Employee referral bonus program
  • Commuter benefit program

Additional Information

All candidates are subject to a drug test and a background screening.

EOE M/F/Disabled/Veteran

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